Creative Teambuilding - Customer Centricity

We all know that the most important person in your business is the customer. How well customer centric is your team?

Creative Teambuilding will ignite as teams dare to be audacious, passionate and push some boundaries as they come up with some creative solutions to a rather unusual customers need.

Who is the most important person in your business?
Without customers there is no business! This activity encourages an appreciation for your most important people, your customers!  This fun to do challenge highlights how building your customers into your business will win you the greatest prize.

Some of the creative leadership skills required include:

• Intentional listening
• Skill Building to introduce specific customer service skills
• Being pro active and anticipating customer needs
• Allowing customers to feel valued
• Dealing with dissatisfied customers
• Accepting feedback
• Having a customer focus approach through teamwork

Teams receive equipment and materials to construct a v special prototype design for a customer who needs an urgent solution.  Teams allocate roles and begin planning and working on their unique solution for the customer as they race other teams to come up with a special design that meet the customers needs.

Your teams creative team building skills are put to the test in this fun to do activity.  How well they listen, collaborate and apply their team work will determine which team comes up with the best result.

“A lot of comments were along the lines that it was the best team building activity they had taken part in and would love to do it all again.” Mundi Pharma

“A lot of comments were along the lines that it was the best team building activity they had taken part in and would love to do it all again.” Mundi Pharma

Each team in the finale is given the opportunity to present their superbly crafted design and explain its features to the client. Here there is a dramatic twist where teams discover the meaning of being customer driven versus product driven and the distinctions in the behaviours between the two.

Group Size
12 - 88

Time
45 - 90 minutes

Space
Indoor

Watch as your team apply put on their creative teambuilding hats and apply themselves to this fun team building challenge.

Enquire about this Team Building Activity below: